Terms & Conditions
Welcome to Daydream Stitchery! This Terms and Conditions Policy outlines the rules and expectations for using our website and purchasing our products.
Terms and Conditions Effective Date: 16 January 2026
Business name: Daydream Stitchery
Owner: Alisia Cameron
ABN: 24 188 493 672
Address: 250 Arborfive Road, Glenwood, Queensland, Australia
Website: https://www.daydreamstitchery.com
1. Introduction
By visiting our site or placing an order, you agree to these Terms and Conditions, along with our Privacy Policy, Refunds & Returns Policy, Shipping and Delivery Policy, and Cookie Policy.
2. Products and Services
We sell both digital downloads (such as cross stitch patterns, hand embroidery designs, and colour palettes) and physical craft supplies.
• Digital downloads are delivered instantly after payment and remain available for unlimited personal use.
• Physical products are shipped internationally via standard postal services.
All product descriptions and images are provided in good faith. Colours may vary slightly depending on your screen or monitor settings.
3. User accounts
You may browse and checkout as a guest or create an account for easier future purchases.
If you create an account, you are responsible for keeping your password safe and ensuring your details are accurate and up to date. View our Privacy Policy for information about how we store and use the information you provide to us.
4. Intellectual property
All content on this website, including designs, text, images, patterns, and digital downloads, is the property of Daydream Stitchery and protected by Australian copyright law and international intellectual property treaties (e.g. the TRIPS Agreement). Infringements on Intellectual Property will be pursued legally.
You may not share, resell, or distribute our digital designs, even if modified, without written permission. You are, however, welcome to:
• Use the designs for your own personal projects
• Sell finished handmade items you’ve stitched yourself, with design credit given to Daydream Stitchery
For full details, see our Copyright Notice.
5. Payments
We accept payments via Stripe, PayPal, and Zip.
All prices are listed in Australian Dollars (AUD) unless otherwise specified.
Your payment details are securely handled by the payment processors and are never stored on our website. You can view their Privacy Statements via the links above.
6. Shipping
Physical items sold by Daydream Stitchery are shipped worldwide from Queensland, Australia. Shipping costs and estimated delivery times are shown at checkout. Items sold off-site (e.g. Amazon affiliate products) are shipped independently from Daydream Stitchery, and queries should be directed towards the seller. Buyers are responsible for any tariffs, customs duties, or import taxes that may apply in their country.
For more information, see our Shipping and Delivery Policy.
7. Refunds and Returns
We want you to love your purchase! Please refer to our Refunds & Returns Policy for details.
In short:
• Digital products: strictly non-refundable once downloaded.
• Physical products: refunds or replacements are available if the item is damaged or incorrect.
8. Affiliate disclosure
Some pages on this site include affiliate links (for example, links to craft supplies on Amazon).
If you click an affiliate link and make a purchase, Daydream Stitchery may earn a small commission – at no extra cost to you.
We only link to products we genuinely use and recommend.
9. Limitation of liability
While we take care to ensure all information on this site is accurate and reliable, we cannot guarantee that it will always be error-free or uninterrupted. Daydream Stitchery is not responsible for any direct or indirect loss arising from the use of our website or products, except as required by law.
10. Governing law
These Terms and Conditions are governed by the laws of Queensland, Australia.u
If you access this site from another country, you are responsible for complying with your local laws.
11. Updates
We may occasionally update these Terms to reflect changes in our practices or laws. The latest version will always be available on this page, with the “Effective Date” shown at the top.
12. Contact us
If you have questions about these Terms and Conditions, please contact:
Alisia Cameron
Daydream Stitchery
250 Arborfive Road, Glenwood, QLD, Australia
admin@daydreamstitchery.com
https://www.daydreamstitchery.com