Policies
Welcome to the policies section of my shop. Here you’ll find links to all key information, including store policies, terms, and conditions – everything you need to feel informed and confident when placing an order or downloading digital content. These pages will tell you how purchases are processed, how digital files are delivered, what to expect with custom work, and how your personal information is handled and protected. These policies also provide reassurance around your rights as a customer, explain how issues are resolved, and offer guidance if you ever need support.
Clear policies play an important role in creating a positive experience for everyone. They set out expectations in a straightforward way. This helps to prevent misunderstandings, and ensure that both you and I have a shared understanding of how things work. By being transparent about our processes, you can rely on consistent and predictable service every time you visit the shop.
If you have questions or something isn’t covered in the policy pages, you’re always welcome to reach out. I’m here to help make your stitching experience smooth, enjoyable, and stress-free: alisia@daydreamstitchery.com
